Refund Policy

Thank you for using Home Design AI, a product by 1811 Labs. Please read this Refund Policy carefully before making any purchase or subscribing to our paid plans.

Free Trial / Free Access

We offer a free version or free trial of the Home Design AI app so you can evaluate its features and functionality before making any purchase. We encourage all users to take advantage of the free access to ensure the app meets their needs.

No Refund Policy

All purchases made through Home Design AI are final and non-refundable.
This includes but is not limited to:

• One-time purchases

• Monthly or annual subscriptions

• Upgrades or in-app purchases
  
  
  

We do not offer partial or full refunds for:

• Change of mind

• Incompatibility with your device or expectations

• Unused time or features

• Accidental purchases
  
  
  

By purchasing a paid plan or product through Home AI, you acknowledge and agree that you are not entitled to a refund.

Subscription Management

You may cancel your subscription at any time via your app store (Apple App Store, Google Play Store) or your account settings, depending on your platform. Canceling your subscription will stop the next billing cycle, but does not entitle you to a refund for the current period.

Billing Disputes

If you believe a charge was made in error (e.g. fraudulent transaction), please contact your payment provider directly. If you need assistance or have questions about a transaction, you may contact us at:

Email: teamhomeai@gmail.com
Subject: Billing Inquiry – Home Design AI

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted in the App or on our website and take effect immediately.